8:10 PM

One of the worst ways to make something easier to use is to just claim it is easy to use. Not living to expectations sucks. Just getting rid of the manual and/or help files doesn't automatically make the product easier to use.

On EULAs and terms of service

How unreadable and complex EULAs (End User Licence Agreements) and terms of service have become, that when just clicking on the Accept button without actually reading the text, the user is prompted to 'scroll to the bottom' of the text, instead of actually reading it.